Development, Acceptance, and Concerns Surrounding App-Based Services to Overcome the COVID-19 Outbreak in South Korea: Web-Based Survey Study
| Autor: | Jinhyun Han, Yerin Kim, Jihwan Park, Mi Jung Rho |
|---|---|
| Rok vydání: | 2021 |
| Předmět: |
020205 medical informatics
Coronavirus disease 2019 (COVID-19) Internet privacy MEDLINE epidemiological investigation self-route management app privacy Health Informatics 02 engineering and technology 03 medical and health sciences 0302 clinical medicine Health Information Management Pandemic mental disorders 0202 electrical engineering electronic engineering information engineering 030212 general & internal medicine app-based services Web based survey Original Paper Symptom management business.industry Privacy protection COVID-19 concerns Mental health Multiple response Psychology business acceptance |
| Zdroj: | JMIR Medical Informatics |
| ISSN: | 2291-9694 |
| Popis: | Background Since the COVID-19 outbreak, South Korea has been engaged in various efforts to overcome the pandemic. One of them is to provide app-based COVID-19–related services to the public. As the pandemic continues, a need for various apps has emerged, including COVID-19 apps that can support activities aimed at overcoming the COVID-19 pandemic. Objective We aimed to determine which apps were considered the most necessary according to users and evaluate the current status of the development of COVID-19–related apps in South Korea. We also aimed to determine users’ acceptance and concerns related to using apps to support activities to combat COVID-19. Methods We collected data from 1148 users from a web-based survey conducted between November 11 and December 6, 2020. Basic statistical analysis, multiple response analysis, and the Wilcoxon rank sum test were performed using R software. We then manually classified the current status of the development of COVID-19–related apps. Results In total, 68.4% (785/1148) of the respondents showed high willingness to protect themselves from COVID-19 by using related apps. Users considered the epidemiological investigation app to be the most necessary app (709/1148, 61.8%) overall, followed by the self-management app for self-isolation (613/1148, 53.4%), self-route management app (605/1148, 52.7%), COVID-19 symptom management app (483/1148, 42.1%), COVID-19–related information provision app (339/1148, 29.5%), and mental health management app (270/1148, 23.5%). Despite the high intention to use these apps, users were also concerned about privacy issues and media exposure. Those who had an underlying disease and had experience using COVID-19–related apps showed significantly higher intentions to use those apps (P=.05 and P=.01, respectively). Conclusions Targeting users is very important in order to design and develop the most necessary apps. Furthermore, to gain the public’s trust and make the apps available to as many people as possible, it is vital to develop diverse apps in which privacy protection is maximized. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|