e-health usage and health workers' motivation and job satisfaction in Ghana

Autor: Emmanuel Anongeba Anaba, Saratu Jenepha Suleman, Patience Aseweh Abor, Bii Kipo, Roger A. Atinga
Jazyk: angličtina
Rok vydání: 2020
Předmět:
Male
020205 medical informatics
Cross-sectional study
Economics
Health Care Providers
Social Sciences
02 engineering and technology
Ghana
Geographical Locations
0302 clinical medicine
Sociology
Surveys and Questionnaires
Health care
0202 electrical engineering
electronic engineering
information engineering
Medicine and Health Sciences
Public and Occupational Health
030212 general & internal medicine
Medical Personnel
media_common
Multidisciplinary
Survey research
Middle Aged
Socioeconomic Aspects of Health
Telemedicine
Professions
Social Systems
Medicine
Job satisfaction
Female
Psychology
Research Article
Employment
Adult
media_common.quotation_subject
Political Science
Health Personnel
Science
MEDLINE
Jobs
Job Satisfaction
Hospitals
Private
03 medical and health sciences
Patient satisfaction
Environmental health
Physicians
Humans
Quality (business)
Labor Studies
Motivation
Health Care Policy
business.industry
Hospitals
Public
Health Services Administration and Management
Metropolitan area
Health Care
Cross-Sectional Studies
Labor Economics
People and Places
Africa
Population Groupings
business
Zdroj: PLoS ONE, Vol 15, Iss 9, p e0239454 (2020)
PLoS ONE
ISSN: 1932-6203
Popis: BackgroundThe application of digital technology to improve health service delivery is increasing rapidly in Low- and Middle- Income Countries (LMICs). Digital tools such as electronic health (e-health) have been shown to improve healthcare quality, efficiency and patient satisfaction. However, evidence on health workers' experiences using e-health services is limited in LMICs. This study examined the relationship between e-health usage and health workers' motivation and job satisfaction.MethodsThis was a cross-sectional survey design involving health workers across public and private hospitals in the Accra Metropolitan Assembly (AMA). A structured questionnaire was designed and self-administered to 305 respondents. Partial Least Square-Structural Equation Modelling (PLS-SEM) was employed to analyse the data.ResultsFindings showed a significant positive association of job satisfaction with e-health (p < 0.01) and type of hospital (p < 0.01) but not motivation (p = 0.42). Although type of hospital significantly influenced job satisfaction (p < 0.01), it had no significant mediating effect on the relationship between e-health and job satisfaction. Finally, type of hospital interacted with e-health to moderate the association between e-health usage and job satisfaction.ConclusionThe findings suggest that e-health systems can catalyse health workers job satisfaction. Thus, measures to strengthen e-health structures to improve on their efficiency and effectiveness is crucial.
Databáze: OpenAIRE
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