| Popis: |
COVID-19 pandemic has brought a lot of changes in socio-economic environment as well as the business environment. The hospitality and tourism industry suffers enormously from the COVID-19 pandemic and government restrictions in all countries. The behaviour of the whole tourism system in post-COVID-19 period is still unclear and the economic sustainability of the tourism sector is put at risk, not only due to the outflow of human resources from the industry. The tourism and hospitality service providers face to the biggest crisis of the industry in last decades. This paper focuses the impacts of the pandemic on small and medium enterprises (SMEs) and compare their crisis behaviour in several segments, such as accommodation services, catering services, and tour operators (TO) / travel agents (TA) in the Czech Republic. |
