| Popis: |
In this introductory chapter, we first outline what we mean by ‘digital work’ and why this creates new methodological challenges. Here we specifically consider the difficulties of observing everyday work practices as they occur often invisibly in silent communion between workers and their devices, in new and various workspaces, across a widely distributed and shifting group of workers, and as they are shaped by the workings of hidden algorithms. Subsequently, we also consider a variety of critical research processes for understanding digital work including: accessing digital data; understanding how context shapes digital data; and the meshing of virtual and embodied research presence. We end the chapter by introducing the four sections of the book—screenwork, digital working practices, distributed work, and digital traces of work—each of which comprises four reflexive accounts of researchers’ experiences in developing methods that can capture digital aspects of work and organization. |
