Dites-moi

Autor: Skanda Muralidhar, Jean Costa, Daniel Gatica-Perez, Laurent Son Nguyen
Rok vydání: 2016
Předmět:
Zdroj: MUM
DOI: 10.1145/3012709.3012733
Popis: Interpersonal communication skills are critical in certain industry sectors like sales and marketing. Recent advances in wearable technology are enabling the design of real-time behavioral feedback tools for apprentices in aforementioned industries. This paper describes the design and implementation of a conversational behavior awareness tool based on Google Glass. The goal of the system is to provide real-time feedback to young sales apprentices about the amount of time they talk in an interaction with a client. We evaluated our system with a pilot study involving 15 apprentices (ages 16--20). Overall, participants found the system fun, little distracting and useful. Furthermore, manual coding of the recorded videos, showed that wearable sensing and real-time feedback did not negatively influence the dyadic social interaction.
Databáze: OpenAIRE