How we do it: Analysing GP referral priorities: the unforeseen effect of 'Choose and Book'
| Autor: | David D. Pothier, C. Repanos, Zaid Awad |
|---|---|
| Rok vydání: | 2006 |
| Předmět: |
medicine.medical_specialty
Pediatrics Urgent referral Medical Records Systems Computerized Referral Interprofessional Relations education ENT surgeon Appointments and Schedules Otolaryngology otorhinolaryngologic diseases medicine Humans Practice Patterns Physicians' Referral and Consultation business.industry Patient Selection medicine.disease United Kingdom humanities Otorhinolaryngology Needs assessment Medical emergency Emergencies Family Practice business Needs Assessment |
| Zdroj: | Clinical Otolaryngology. 31:327-330 |
| ISSN: | 1365-2273 0307-7772 |
| DOI: | 10.1111/j.1749-4486.2006.01180.x |
| Popis: | The introduction of Choose and Book may have a significant effect on the proportion of urgent referrals seen by ENT surgeons. Much of the responsibility for prioritisation will be transferred to the GP. Patients who are considered urgent by the ENT surgeon will be added to those considered urgent by the GP. Our results show that there was little agreement between GPs and ENT surgeon on what constitutes an urgent referral. The combined effect of joint prioritisation and the removal of the 'soon' category resulted in a 270% increase in 'urgent' referrals in our sample. This potentially unforeseen consequence of the Choose and Book system should be taken into consideration by ENT departments to allow for an expansion of the 'urgent' category. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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