Performance Assessment of Local Mobility Policy-Making Administrations Using the Principles of Total Quality Management in Flanders, Belgium: Expounding the Decision-Making Processes

Autor:	Geert Wets, Mario Cools, Willy Miermans, Davy Janssens, Evelien Polders, Hans Tormans
Rok vydání:	2013
Předmět:	Environmental Engineering Quality management Total quality management Public economics Renewable Energy Sustainability and the Environment business.industry media_common.quotation_subject Geography Planning and Development Environmental resource management Transportation language.human_language Politics Flemish Action (philosophy) Automotive Engineering language Quality (business) Performance measurement Business Internal conflict Civil and Structural Engineering media_common
Zdroj:	International Journal of Sustainable Transportation. 7:318-346
ISSN:	1556-8334 1556-8318
Popis:	This article describes a quality assessment of the processes underlying municipal mobility policy-making in Flanders, Belgium. 25 criteria and 176 aspects were queried during 25 interview sessions. Results were aggregated at the level of 7 quality domains of action and suggest that Flemish municipal mobility policy-making is generally fairly frail and of an ad-hoc nature. Four factors are found to be determining for this finding: default of political continuity, internal conflicts between stakeholders, lacking internal expertise, and deficient financial resources. Inter-stakeholder collaboration, residents’ participation, and policy-integration with higher-level programs are the strengths of current mobility policy practices in Flanders.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::db96fe3237e6be21732f0ec29a2247da https://doi.org/10.1080/15568318.2011.633155 Zobrazit plný text záznamu Plný text ve formátu PDF Plný text ve formátu HTML
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