Innovations in the hotel industry

Autor: Snjezana Gagic, Ana Jovičić-Vuković
Rok vydání: 2017
Předmět:
Zdroj: Turističko Poslovanje, Vol 2017, Iss 19, Pp 27-35 (2017)
ISSN: 0354-3099
Popis: The company's ability to innovate and utilise the advantages of innovations is the decisive factor of the survival of hotel companies in today's turbulent and unstable business environment. Modern guests expect their needs to be fulfilled as well as to exceed their expectations which is possible only if there is a continuous improvement of the offer and all activities. The aim of the paper is to point out to the importance of innovations in modern hotel business practice, point out to different ways of defining and classifying innovations as well as to show examples of the best practices in terms of introducing innovations to the hotel business.
Databáze: OpenAIRE