Intranet and Knowledge Management: Putting the Cart Before the Horse?
Autor: | Ashley Braganza, Satrijo Tanudjojo |
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Rok vydání: | 2006 |
Předmět: |
Intranet
Knowledge management Computer Networks and Communications business.industry Process (engineering) Knowledge engineering Knowledge value chain Information technology Library and Information Sciences Computer Science Applications Organizational learning Personal knowledge management Information technology intranet internet knowledge management knowledge strategy The Internet business |
Zdroj: | Journal of Information & Knowledge Management. :183-192 |
ISSN: | 1793-6926 0219-6492 |
DOI: | 10.1142/s0219649206001451 |
Popis: | This paper explores the use of intranet-technology to support knowledge intensive decision-making in a technical service delivery process of a major oilfield services company. Our findings show that creating, mobilising, and exchanging knowledge through a system which is based on intranet-technology delivers some forms of benefits to both the organisation and its clients, and helps in understanding what organisational knowledge is to be managed and the process of managing it defines the role of technology that enables knowledge management. |
Databáze: | OpenAIRE |
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