Universal Design of ICT for Emergency Management from Stakeholders’ Perspective
| Autor: | Weiqin Chen, Terje Gjøsæter, Jaziar Radianti |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Knowledge management
Computer Networks and Communications Computer science media_common.quotation_subject Universal design 02 engineering and technology USable Information communication cechnologies Theoretical Computer Science Domain (software engineering) 03 medical and health sciences 0302 clinical medicine 0202 electrical engineering electronic engineering information engineering 030212 general & internal medicine Set (psychology) VDP::Teknologi: 500::Informasjons- og kommunikasjonsteknologi: 550 media_common Emergency management business.industry Human-centred designs Accessibility Systematic review Information and Communications Technology 020201 artificial intelligence & image processing business Software Information Systems Diversity (politics) |
| Zdroj: | Information Systems Frontiers |
| ISSN: | 1572-9419 1387-3326 |
| Popis: | While Universal Design principles have been adopted in many areas to ensure that products and services are usable for the broadest possible diversity of users, there is still an open area when it comes to the emergency management domain. This article aims at providing a systematic overview of the current state of the emerging research field of Universal Design of Information and Communication Technology (ICT) for Emergency Management, and to highlight high-impact research opportunities to ensure that the increasing introduction of ICT in Emergency Management can contribute to removing barriers instead of adding more barriers, in particular for the elderly and people with disabilities. A systematic review on relevant literature on Universal Design, ICT and Emergency Management between 2008 and 2020 was employed using predefined frameworks, to answer the following questions: (1) Who are the target audiences (stakeholders) in research on Universal Design of ICT in Emergency Management in the different categories of Emergency Management ICT tools, and to what degree is Human-Centred Design and Universal Design taken into account? (2) What are the most important challenges and gaps in research on Universal Design of ICT in Emergency Management? We identify a set of gaps in the literature, indicating that there are some challenges where Universal Design is still limitedly addressed in technology development. We also derive promising future research topics based on areas that are missing in the literature. Open Access funding provided by University of Agder. |
| Databáze: | OpenAIRE |
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