Patients' and Nurses' Perceptions of the Quality of Nursing Care in Surgical Clinics
| Autor: | Özlem Kersu, Canan Baydemir, Aylin Aydin Sayilan, Selda Mert, Gonca Ilter |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
medicine.medical_specialty
Surgical nursing Turkey Attitude of Health Personnel Cross-sectional study media_common.quotation_subject MEDLINE Nurses Nursing Staff Hospital 03 medical and health sciences Nursing care 0302 clinical medicine care behaviors Surveys and Questionnaires medicine Humans Quality (business) 030212 general & internal medicine General Nursing media_common 030504 nursing business.industry patient perceptions care quality Work experience surgical procedures Surgical clinics Cross-Sectional Studies Multicenter study Family medicine nursing care quality Nursing Care Perception 0305 other medical science business |
| Zdroj: | Journal of Nursing Care Quality. 36:188-194 |
| ISSN: | 1057-3631 |
| Popis: | Background: The evaluation of the quality of nursing care by patients and nurses is important for improving care. Purpose: The aim was to determine patients' and nurses' perceptions of the quality of nursing care in surgical clinics and influencing factors. Methods: The sample of this cross-sectional, descriptive, and comparative study consisted of 503 surgical patients and 308 surgical nurses. The data were collected between February 2018 and June 2019. Results: Characteristics of patients such as age, gender, complications, and nursing care scores, and the characteristics of the nurses such as being satisfied with the current clinic, their work experience in the clinic, and the number of daily surgical interventions affected the perceptions of care quality. Conclusions: The study revealed that the patients' perceptions of the quality of care were lower than those of nurses, and some factors belonging to the patients and nurses negatively influenced the quality of care. Kocaeli University Scientific Research Projects Coordination UnitKocaeli University [2018/044] This work was supported by Kocaeli University Scientific Research Projects Coordination Unit (Project Number: 2018/044). |
| Databáze: | OpenAIRE |
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