Implementing small tests of change to improve patient satisfaction
| Autor: | Kathryn Macdavitt, Jean Anne Cieplinski, Veronica Walker |
|---|---|
| Rok vydání: | 2010 |
| Předmět: |
Safety Management
Leadership and Management media_common.quotation_subject Nursing Staff Hospital Job Satisfaction Patient Care Planning Unit (housing) InformationSystems_GENERAL Patient satisfaction Nursing Health care Outcome Assessment Health Care Humans Quality (business) Teaching Rounds Nurse Administrators Cooperative Behavior Decision Making Organizational media_common Philadelphia business.industry Communication General Medicine Hospitals Pediatric Organizational Innovation Patient Discharge Harm Nursing Evaluation Research Patient Satisfaction Job satisfaction Psychology business Goals Hospital Units Autonomy Total Quality Management |
| Zdroj: | The Journal of nursing administration. 41(1) |
| ISSN: | 1539-0721 |
| Popis: | The Institute of Medicine supports proposed changes in the overall delivery of healthcare and the nurses' work environment to achieve improved patient outcomes and protect the public from unnecessary harm. Allowing nurses to have a voice in decision making and influence over their practice, in an environment that fosters autonomy and interdisciplinary collaboration, enhances nurse satisfaction while improving the quality of patient care. The authors describe how a pediatric medical unit engaged in small tests of change to improve communication and patient satisfaction on an inpatient unit. |
| Databáze: | OpenAIRE |
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