Are Surgical Patients Satisfied With Remote Consultations? A Comparison of Remote Versus Conventional Outpatient Clinic Follow-Up for Surgical Patients: A Systematic Review and Meta-Analysis of Randomized Controlled Trials
| Autor: | Emily V Oates, Edward J Nevins, Grace Hui Chin Lim, Venkatesh Kanakala |
|---|---|
| Rok vydání: | 2021 |
| Předmět: |
Medicine (General)
general surgery medicine.medical_specialty Telemedicine Health (social science) patient satisfaction Leadership and Management Health information technology 030230 surgery remote consultations law.invention 03 medical and health sciences R5-920 0302 clinical medicine Patient satisfaction Randomized controlled trial law Medicine Outpatient clinic 030212 general & internal medicine outpatient satisfaction business.industry Health Policy health information technology meta-analysis Meta-analysis randomized controlled trials technology Physical therapy telemedicine business Research Article Surgical patients |
| Zdroj: | Journal of Patient Experience Journal of Patient Experience, Vol 8 (2021) |
| ISSN: | 2374-3743 2374-3735 |
| Popis: | Access to remote appointments (RA) by telephone or video is increasing as technology advances and becomes more available to patients. This meta-analysis of randomized controlled trials (RCTs) aims to discover whether surgical patients are satisfied with RAs when compared with conventional outpatient clinics (OPC). A literature search of RCTs of surgical patient satisfaction of RAs versus OPC appointments was performed. The PubMed, EMBASE, OVID, Cochrane Library, and Google Scholar databases were searched to include articles from January 2000 to 2020. A random-effects meta-analysis model was used to compare outcomes. All 7 RCTs showed that patients were as satisfied with RAs as OPC appointments (RR = 1.00, [0.98-1.02]; P = .73). Furthermore, both patient cohorts would prefer RAs for future follow-up (RR = 2.29, [1.96-2.97]; P < .00001). One RCT found the cost to institutions was less in the RA group ($19.05 vs $52.76) and another found the patients would save $9.96 on transportation costs. The majority of RCTs suggested cost to patients and or institutions would be less for RA. In conclusion, surgical patients are satisfied with RAs and in fact would prefer them. |
| Databáze: | OpenAIRE |
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