Resident reflections on resident-patient communication during family medicine clinic visits
| Autor: | Rebeca Rios, Michelle A. Roett, Jeanine Warisse Turner, Elise Morris, Katherine Oberkircher, James D. Robinson |
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| Rok vydání: | 2020 |
| Předmět: |
Adult
Blogging media_common.quotation_subject education Video Recording Grounded theory 03 medical and health sciences 0302 clinical medicine Physicians Perception Family medicine clinic Humans 030212 general & internal medicine media_common Physician-Patient Relations Medical education Peer interaction Peer feedback Communication 030503 health policy & services Internship and Residency General Medicine Negotiation Patient communication Clinical Competence Family Practice 0305 other medical science Psychology Meaning (linguistics) |
| Zdroj: | Patient Education and Counseling. 103:484-490 |
| ISSN: | 0738-3991 |
| Popis: | Objective Residency programs emphasize effective doctor and patient interaction. However, training can be time intensive and logistically challenging. This paper examines a blog providing resident peer feedback and an opportunity to explore how residents think about patient communication. Methods A grounded theory approach examined peer commenting on doctor patient interactions. Between 2012–2015, at a U.S. East Coast Family Medicine Clinic, 35 family medicine residents were recorded interacting with patients, producing a total of 84 videos which were posted to a blog. Residents reflected on these videos resulting in 356 responses, 3162 meaning units and 211 codes. Codes were grouped into 10 themes. Further analysis explored how residents signaled positive and negative doctor communications-related behavior. Results Most common themes identified were Rapport/Relationship building skills, Negotiating the appointment, and Peer interaction. Most common themes discussed in light of both positive and negative behavior were Education, Use of technology, and Negotiating the appointment. Conclusions Residents view their communication with patients as more of a transmission of critical information than an opportunity for dialogue. Practice implications Findings support how online tools can be used for resident reflections. These tools can reveal resident perceptions of salient communication information in a clinical encounter. |
| Databáze: | OpenAIRE |
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