Are Users Satisfied with Assertive Community Treatment in Spite of Personal Restrictions?
Autor: | Heidi Westerlund, Hanne Kristin Clausen, Kristin Sverdvik Heiervang, Arnhild Lauveng, Dagfinn Bjørgen, Jonas Christoffer Lindstrøm, Torleif Ruud, Ann-Mari Lofthus |
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Rok vydání: | 2016 |
Předmět: |
Adult
Male Health (social science) Assertive community treatment Applied psychology Poison control Occupational safety and health Interviews as Topic 03 medical and health sciences 0302 clinical medicine Patient satisfaction Nursing Patient-Centered Care Surveys and Questionnaires Humans Medicine 030212 general & internal medicine Qualitative Research Patient Care Team Service (business) Norway business.industry Mental Disorders Public Health Environmental and Occupational Health Human factors and ergonomics Community Mental Health Services 030227 psychiatry Psychiatry and Mental health Patient Satisfaction Female Customer satisfaction business Qualitative research |
Zdroj: | Community Mental Health Journal. 52:891-897 |
ISSN: | 1573-2789 0010-3853 |
DOI: | 10.1007/s10597-016-9994-5 |
Popis: | The purpose of this explorative study was to examine satisfaction among 70 users of 12 Norwegian Assertive Community Treatment teams. The study was carried out among a group of 70 service users, and reveals generally high levels of satisfaction with the service, with satisfaction also being high in comparison to other ACT satisfaction studies. Users under a Community Treatment Order were more satisfied, while users with an alcohol use disorder were less satisfied. Younger service users were less positive than older users. There was no difference in satisfaction between the genders. This study's positive result may reflect the ACT model's focus on user involvement, recovery and building relationships, and the fact that this service has a more holistic approach than previous services that users have experienced. |
Databáze: | OpenAIRE |
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