Web Versus Other Survey Modes: An Updated and Extended Meta-Analysis Comparing Response Rates

Autor: Michael Bosnjak, Katja Lozar Manfreda, Jessica Daikeler
Rok vydání: 2019
Předmět:
Zdroj: Journal of Survey Statistics and Methodology
ISSN: 2325-0992
2325-0984
DOI: 10.1093/jssam/smz008
Popis: Do web surveys still yield lower response rates compared with other survey modes? To answer this question, we replicated and extended a meta-analysis done in 2008 which found that, based on 45 experimental comparisons, web surveys had an 11 percentage points lower response rate compared with other survey modes. Fundamental changes in internet accessibility and use since the publication of the original meta-analysis would suggest that people’s propensity to participate in web surveys has changed considerably in the meantime. However, in our replication and extension study, which comprised 114 experimental comparisons between web and other survey modes, we found almost no change: web surveys still yielded lower response rates than other modes (a difference of 12 percentage points in response rates). Furthermore, we found that prenotifications, the sample recruitment strategy, the survey’s solicitation mode, the type of target population, the number of contact attempts, and the country in which the survey was conducted moderated the magnitude of the response rate differences. These findings have substantial implications for web survey methodology and operations.
Databáze: OpenAIRE