Recommended practices for computerized clinical decision support and knowledge management in community settings: a qualitative study

Autor: Arwen Bunce, Carmit K. McMullen, Blackford Middleton, Michael D. Shapiro, Joan S. Ash, Richard H. Dykstra, Joshua E. Richardson, Adam Wright, James D. Carpenter, Kenneth P. Guappone, Dean F. Sittig
Jazyk: angličtina
Rok vydání: 2012
Předmět:
Male
Decision support system
Knowledge management
Inservice Training
Systems Analysis
020205 medical informatics
Health Planning Guidelines
Interprofessional Relations
Health Informatics
Hospitals
Community

02 engineering and technology
lcsh:Computer applications to medicine. Medical informatics
Clinical decision support system
Health informatics
03 medical and health sciences
0302 clinical medicine
0202 electrical engineering
electronic engineering
information engineering

Medicine
Humans
030212 general & internal medicine
Institutional Management Teams
Qualitative Research
business.industry
Health Policy
Process Assessment
Health Care

Social Support
Decision Support Systems
Clinical

Community hospital
Research Personnel
United States
Computer Science Applications
Workflow
Knowledge Management
Informatics
Workforce
Practice Guidelines as Topic
lcsh:R858-859.7
Female
Diffusion of Innovation
business
Qualitative research
Research Article
Zdroj: BMC Medical Informatics and Decision Making, Vol 12, Iss 1, p 6 (2012)
BMC Medical Informatics and Decision Making
ISSN: 1472-6947
Popis: Background The purpose of this study was to identify recommended practices for computerized clinical decision support (CDS) development and implementation and for knowledge management (KM) processes in ambulatory clinics and community hospitals using commercial or locally developed systems in the U.S. Methods Guided by the Multiple Perspectives Framework, the authors conducted ethnographic field studies at two community hospitals and five ambulatory clinic organizations across the U.S. Using a Rapid Assessment Process, a multidisciplinary research team: gathered preliminary assessment data; conducted on-site interviews, observations, and field surveys; analyzed data using both template and grounded methods; and developed universal themes. A panel of experts produced recommended practices. Results The team identified ten themes related to CDS and KM. These include: 1) workflow; 2) knowledge management; 3) data as a foundation for CDS; 4) user computer interaction; 5) measurement and metrics; 6) governance; 7) translation for collaboration; 8) the meaning of CDS; 9) roles of special, essential people; and 10) communication, training, and support. Experts developed recommendations about each theme. The original Multiple Perspectives framework was modified to make explicit a new theoretical construct, that of Translational Interaction. Conclusions These ten themes represent areas that need attention if a clinic or community hospital plans to implement and successfully utilize CDS. In addition, they have implications for workforce education, research, and national-level policy development. The Translational Interaction construct could guide future applied informatics research endeavors.
Databáze: OpenAIRE