The mediating role of hotel employees’ job satisfaction and performance in the relationship between authentic leadership and organizational performance
| Autor: | Sanda Grudić Kvasić, Marija Kaštelan Mrak |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2021 |
| Předmět: |
ComputingMilieux_THECOMPUTINGPROFESSION
business.industry authentic leadership job satisfaction job performance organizational performance hospitality industry Strategy and Management Business administration Economic growth development planning General Business Management and Accounting Hospitality industry Organizational performance Authentic leadership InformationSystems_GENERAL Economics as a science Job performance HD72-88 Job satisfaction business Psychology HB71-74 |
| Zdroj: | Management : Journal of Contemporary Management Issues, Vol 26, Iss 1, Pp 97-110 (2021) Management : Journal of Contemporary Management Issues Volume 26 Issue 1 |
| ISSN: | 1331-0194 1846-3363 |
| Popis: | Authentic leadership is a positive leadership theory, conceptualized under the influence of positive psychology and positive organizational behaviour movement. Although it has become a recognized leadership theory, it is still somewhat neglected in the hospitality literature. To address this gap, the paper seeks to develop and test a conceptual model linking authentic leadership to organizational performance in the hospitality context. Hypotheses were tested using hierarchical multiple regression analysis on a sample of 226 employees from 24 hotels in Croatia. The research results confirmed the positive impact of authentic leadership on hotels’ operational performance, which was mediated by followers’ job satisfaction and performance. There was no empirical support for the hypothesized impact of authentic leadership on hotels’ financial performance. The findings suggest that authentic leadership behaviours, together with positive organisational settings, characterized by flexible organizational structure, are more likely to enhance desirable employees’ attitudes and behaviours, resulting in improved organizational performance. |
| Databáze: | OpenAIRE |
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