Restriction analysis: an applied view in a public educational institution of the Rio Grande do Sul
| Autor: | Lavinia Lopes de Mello, Luis Carlos Alves da Silva, Maicon da Silva, Débora Desconsi Sutero, Fernando Batista Bandeira da Fontoura |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2021 |
| Předmět: |
education.field_of_study
Process management Public Administration Computer science Process (engineering) Teory of Restrictions media_common.quotation_subject Population Maximization Educational institution Bottleneck Public Organization Identification (information) Public service Quality (business) Management education media_common |
| Zdroj: | Independent Journal of Management & Production; Vol. 12 No. 4 (2021): Independent Journal of Management & Production; 1052-1067 Independent Journal of Management & Production Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) instacron:IJM&P |
| ISSN: | 2236-269X |
| Popis: | This study aims to analyze the applicability of the five steps of the theory of restrictions as an alternative for improving the efficiency of processes in a public organization. Methodologically the study is characterized as descriptive and exploratory, with bibliographic research and data analysis being performed qualitatively. The research was carried out in loco, through the observation technique. As main results of the research, the feasibility and importance of the application of the tool is ratified, directly impacting on efficiency and quality maximization in the services offered to society and optimizing public resources, which can be applied in other sectors of our society. With the efficiency in achieving the applicability of the five steps of the theory of restrictions, the management and identification of the bottleneck in the process of cooperation agreements contributed to speed up public service. The research becomes relevant since it encourages the application of the theory of restrictions in public entities, being a tool for identifying restrictions in processes, providing greater protection against human weaknesses and also reducing the possibility of errors and irregularities, demonstrating care with public resources to the population and applying them efficiently. |
| Databáze: | OpenAIRE |
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