First-place loving and last-place loathing: how rank in the distribution of performance affects effort provision

Autor: Victoria L. Prowse, Zdenka Kissová, Jaesun Lee, David Gill
Rok vydání: 2020
Předmět:
rank order feedback
J22
real effort experiment
Strategy and Management
media_common.quotation_subject
jel:C23
Distribution (economics)
dynamic effort provision
Management Science and Operations Research
fixed wage
private feedback
relative performance evaluation
public feedback
jel:J22
Promotion (rank)
Leverage (negotiation)
C91
0502 economics and business
ddc:330
flat wage
050207 economics
Marketing
self esteem
Function (engineering)
media_common
M12
050208 finance
jel:C91
business.industry
05 social sciences
Rank (computer programming)
Self-esteem
taste for rank
Incentive
jel:M12
relative performance feedback
Organizational structure
status seeking
social esteem
business
Psychology
relative performance evaluation
relative performance feedback
rank order feedback
dynamic effort provision
real effort experiment
flat wage
fixed wage
taste for rank
status seeking
social esteem
self esteem
public feedback
private feedback

C23
Popis: Rank-order relative-performance evaluation, in which pay, promotion, symbolic awards, and educational achievement depend on the rank of individuals in the distribution of performance, is ubiquitous. Whenever organizations use rank-order relative-performance evaluation, people receive feedback about their rank. Using a real-effort experiment, we aim to discover whether people respond to the specific rank that they achieve. In particular, we leverage random variation in the allocation of rank among subjects who exerted the same effort to obtain a causal estimate of the rank response function that describes how effort provision responds to the content of rank-order feedback. We find that the rank response function is U-shaped. Subjects exhibit “first-place loving” and “last-place loathing”: that is, subjects work hardest after being ranked first or last. We discuss implications of our findings for the optimal design of performance feedback policies, workplace organizational structures, and incentives schemes. Data and the supplementary web appendix are available at https://doi.org/10.1287/mnsc.2017.2907 . This paper was accepted by Uri Gneezy, behavioral economics.
Databáze: OpenAIRE