The impact of the role and communication of staff on successful outsourcing of information systems projects

Autor:	Muhammad Syahir Abdul Wahab, Mohd Amir Mat Samsudin, Ram Al Jaffri Saad, Mohamad Hisyam Selamat
Rok vydání:	2018
Předmět:	Knowledge management ComputingMilieux_THECOMPUTINGPROFESSION Scope (project management) business.industry General Engineering Information system Positive relationship Information technology Business Outsourcing
Zdroj:	International Journal of Information Systems and Management. 1:295
ISSN:	1751-3235 1751-3227
DOI:	10.1504/ijisam.2018.10016007
Popis:	This study investigates the impact of the role (project scope, authority and responsibility fulfilment) and communication (formal and informal discussion and rational discourse) of staff on the successful outsourcing of information systems (IS) projects. A total of 500 questionnaires were distributed by post to the managers of IS outsourcing firms registered with the Multimedia Super Corridor Malaysia and 168 questionnaires were returned. Multiple regression was used to analyse the hypotheses. The results highlight that project scope, responsibility fulfilment, formal and informal discussions and rational discourse have a significantly positive relationship with the success of outsourcing IS projects. Implicit in this finding is that there is a need to closely monitor individual and information technology (IT) elements of IS projects to ensure its successful outsourcing.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::d0e85957ab5f4565cb2faba5e06cc16f https://doi.org/10.1504/ijisam.2018.10016007 Zobrazit plný text záznamu