Coping with Nonverbal Communication in Public Service Interpreting with Chinese Immigrants

Autor: Mireia Vargas-Urpi
Rok vydání: 2013
Předmět:
Zdroj: Dipòsit Digital de Documents de la UAB
Universitat Autònoma de Barcelona
Recercat. Dipósit de la Recerca de Catalunya
instname
Recercat: Dipósit de la Recerca de Catalunya
Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
ISSN: 1747-5767
1747-5759
DOI: 10.1080/17475759.2013.838985
Popis: Nonverbal communication (NVC) plays a key role in face-to-face interactions. This article explores how nonverbal communication affects interpreter-mediated interactions between Chinese immigrants living in Catalonia and local public service providers. It presents data obtained from a qualitative study based on in-depth interviews with public service interpreters and intercultural mediators, and analyses their experience in coping with nonverbal cues that are the potential source of misunderstanding. Special attention is to the examples of the Chinese smile and absence of eye contact. The conclusions discuss the implications that nonverbal communication may have in defining the role and functions of public service interpreters.
Databáze: OpenAIRE