The case for a design-led, end-user focused airport noise management process

Autor: Jack Sheppard, Graeme Heyes, Paul Hooper, Fiona Rajé
Rok vydání: 2021
Předmět:
Zdroj: Transportation Research Part D: Transport and Environment
ISSN: 1361-9209
DOI: 10.1016/j.trd.2021.102847
Popis: Designing and implementing noise management actions is complex, with research showing that airports tend to develop such actions in an inconsistent manner, rather than through robust processes based on a rich evidence base, and that aim to deliver targeted outcomes, through evaluable interventions. This article presents some key airport noise management challenges, and proposes that a framework to guide noise managers in the development of management actions may enhance their capacity to respond to noise management challenges. The paper presents the concept of Design Thinking, a popular user-centric and iterative problem-solving approach. We argue that Design Thinking can play a key role in guiding noise managers through a series of propositions that lay the ground for future research to provide airports with the best possible guidance with which to develop – and implement – effective noise management actions.
Databáze: OpenAIRE