PYRAMIDS TO SUCCESS: LAYING THE FOUNDATION FOR PROFESSIONAL PRACTICE

Autor: Renata Sampson, Lucinda Kratsch, Heather Craven
Rok vydání: 2000
Předmět:
Zdroj: Journal for Nurses in Staff Development (JNSD). 16:96-102
ISSN: 1098-7886
DOI: 10.1097/00124645-200005000-00001
Popis: Communication plays a vital role in an increasingly complex healthcare environment. Quality patient outcomes and successful collaboration depend upon the healthcare provider's ability to communicate needs. A self-directed work team at a large southeastern hospital used a quality improvement process to design a new series of workshops to enhance staff communication skills. The redesigned programming reduced duplication of education content and built upon a conceptual foundation that cultivates professional development. The workshops feature content such as self-awareness, personal effectiveness, and leadership of others.
Databáze: OpenAIRE