Physician-parent communication as predictor of parent satisfaction with child development services
| Autor: | Hasia Lubetzky, Sara Carmel, Nurit Heiman, Aharon Galil, Hagit Flusser, Yaacov G. Bachner, Joav Merrick |
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| Rok vydání: | 2004 |
| Předmět: |
Response rate (survey)
Adult Parents medicine.medical_specialty Multivariate analysis Rehabilitation Public health medicine.medical_treatment Communication Developmental Disabilities Child Health Services Interpersonal communication Consumer Behavior Child development Mental health Developmental psychology Clinical Psychology El Niño Professional-Family Relations Surveys and Questionnaires Developmental and Educational Psychology medicine Humans Psychology Child |
| Zdroj: | Research in developmental disabilities. 27(3) |
| ISSN: | 0891-4222 |
| Popis: | The purpose of this study was to assess the level of parental satisfaction with services of a child development center and to evaluate the physician-parent dimensions of communication. A total of 90 parents to children with disability ranging in age from 6 months to 6 years participated in the study (84% response rate). Attitudes regarding parental communication with physicians were evaluated by 15 items clustered into three factors, which expressed different dimensions of communication: caring, collaboration and interest. Parents ranked their general satisfaction with the center's services relatively high as well as their evaluations of physician behavior of caring, collaboration and interest. Positive and statistically significant correlations were found between the studied communication dimensions and general satisfaction. However, collaboration was the only dimension that explained the variability on general satisfaction in a multivariate analysis. The collaboration of the physician with the parents was a key factor to explain parental general satisfaction with child rehabilitative services. Collaboration, which is associated with processes such as mutual decision making and sharing of responsibility, should be nurtured, in order to increase parents' general satisfaction with the services given. |
| Databáze: | OpenAIRE |
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