Patient satisfaction survey of the same day assessment for adult cochlear implant candidates

Autor: Joanne Muff
Rok vydání: 2015
Předmět:
Zdroj: Cochlear Implants International. 16:S36-S39
ISSN: 1754-7628
1467-0100
DOI: 10.1179/1467010014z.000000000232
Popis: Introduction At the Emmeline Centre (EC) we have used the Same Day Assessment (SDA) process for assessing cochlear implant (CI) candidates since 2011. This process was established as it became clear the traditional method, where the patient would be seen on separate days for audiology, rehabilitation, medical assessment, scans, and balance testing culminating in an appointment with the ENT Consultant after several days – possibly weeks – for a final decision, was not working. In 2009, John Briggs, Head of The EC at that time, presented the results from a survey with patients who had been through the traditional CI assessment process (Briggs et al., 2010). On the whole, good feedback about the quality of the service was received, but one of the findings was from the patients who had been discharged. They were disappointed with the process as they were told they were unsuitable for a CI often after a lengthy assessment. In addition, 2009 saw the introduction of the NICE Guidelines for cochlear implantation (NICE, 2009) as well as the NHS 18 week referral to treatment target (RTT). This led to an increase in referrals of adults in our regional catchment area and to a new approach the SDA being introduced (Harris, 2013). The SDA process is based on a triage system, where after their first visit candidates are divided three groups: • Clearly outside NICE guidelines for CI leading to same day discharge • Clearly within criteria, and without additional clinical complexity; and • Needing more in-depth assessment.
Databáze: OpenAIRE
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