Burnout and Exposure to Critical Incidents in a Cohort of Emergency Medical Services Workers from Minnesota

Autor: Pamela J. Mink, Russell N. Myers, Tyler G. Kinzy, Karl M. Fernstrom, Andrew C. Stevens, Lori L. Boland, Jonathan W. Kamrud
Jazyk: angličtina
Rok vydání: 2018
Předmět:
Adult
Male
medicine.medical_specialty
Emergency Medical Services
Adolescent
Cross-sectional study
dispatcher
Minnesota
education
lcsh:Medicine
critical incidents
Burnout
Occupational burnout
Cohort Studies
03 medical and health sciences
Young Adult
0302 clinical medicine
Surveys and Questionnaires
Depersonalization
Emergency medical services
Medicine
Humans
030212 general & internal medicine
Emotional exhaustion
Burnout
Professional

Original Research
burnout
business.industry
lcsh:R
lcsh:Medical emergencies. Critical care. Intensive care. First aid
030208 emergency & critical care medicine
emergency medical services
General Medicine
lcsh:RC86-88.9
Middle Aged
paramedic
Emergency Medical Dispatcher
Distress
Emergency Medical Technicians
Cross-Sectional Studies
Logistic Models
Family medicine
Emergency Medicine
Absenteeism
Female
medicine.symptom
business
Zdroj: Western Journal of Emergency Medicine, Vol 19, Iss 6 (2018)
Western Journal of Emergency Medicine
Boland, Lori L.; Kinzy, Tyler G.; Myers, Russell N.; Fernstrom, Karl M.; Kamrud, Jonathan W.; Mink, Pamela J.; et al.(2018). Burnout and Exposure to Critical Incidents in a Cohort of Emergency Medical Services Workers from Minnesota. Western Journal of Emergency Medicine, 19(6). doi: 10.5811/westjem.8.39034. Retrieved from: http://www.escholarship.org/uc/item/1wn2k7ng
ISSN: 1936-9018
Popis: Author(s): Boland, Lori L.; Kinzy, Tyler G.; Myers, Russell N.; Fernstrom, Karl M.; Kamrud, Jonathan W.; Mink, Pamela J.; Stevens, Andrew C. | Abstract: Introduction: Very little quantitative data on occupational burnout and exposure to critical incidents are available from contemporary United States emergency medical services (EMS) cohorts. Given that burnout has been associated positively with turnover intentions and absenteeism in EMS workers, studies that uncover correlates of burnout may be integral to combating growing concerns around retention in the profession. Methods: We administered a 167-item electronic survey that included the Maslach Burnout Inventory (MBI) and a modified version of the Critical Incident History Questionnaire (n=29 incident types) to paramedics, emergency medical technicians (EMTs), and dispatchers of a single ambulance service. We defined the presence of burnout as a high score on either the emotional exhaustion or depersonalization subscales of the MBI. Results: Survey respondents who provided regular 911 response at the time of the survey and completed the MBI portion of the survey were included in our analysis (190 paramedics/EMTs, 19 dispatchers; 54% response). The overall prevalence of burnout was 18%, with prevalence reaching 32% among dispatchers. The seven pediatric critical incident types presented in the survey accounted for seven of the top eight rated most difficult to cope with, and severity ratings for pediatric critical incidents did not differ by parental status (all pg0.30). A significant number of respondents reported that they had been threatened with a gun/weapon (43%) or assaulted by a patient (68%) at least once while on duty. Being over the age of 50, a parent, or in a committed relationship was associated with reduced odds of burnout in unadjusted models; however, these associations did not remain statistically significant in multivariate analysis. Increasing tertile of career exposure to critical incidents was not associated with burnout.Conclusion: Medical dispatchers may be an EMS subgroup particularly susceptible to burnout. These data also demonstrate quantitatively that in this EMS agency, responders find pediatric critical incidents especially distressing and that violence against responders is commonplace. In this study, a simple measure of career exposure to potentially critical incidents was not associated with burnout; however, individual reactions to incidents are heterogeneous, and assessment tools that more accurately enumerate encounters that result in distress are needed.
Databáze: OpenAIRE