Six Sigma Application in Healthcare Logistics: A Framework and A Case Study

Autor: Abdallah A. Abdallah, Lina Al-Qatawneh, Salam S. Z. Zalloum
Jazyk: angličtina
Rok vydání: 2019
Předmět:
lcsh:Medical technology
Process management
Article Subject
Computer science
0211 other engineering and technologies
Biomedical Engineering
Health Informatics
ComputerApplications_COMPUTERSINOTHERSYSTEMS
02 engineering and technology
Efficiency
Organizational
Phase (combat)
Drug Costs
Health administration
Hospital Administration
Surveys and Questionnaires
0502 economics and business
Health care
Special case
Quality Indicators
Health Care
lcsh:R5-920
021103 operations research
Jordan
business.industry
05 social sciences
Six Sigma
Health Care Costs
Purchasing
Hospitals
Cost reduction
Outcome and Process Assessment
Health Care
lcsh:R855-855.5
Criticality
Purchasing
Hospital
Models
Organizational
Surgery
lcsh:Medicine (General)
business
050203 business & management
Biotechnology
Research Article
Total Quality Management
Zdroj: Journal of Healthcare Engineering
Journal of Healthcare Engineering, Vol 2019 (2019)
ISSN: 2040-2309
2040-2295
Popis: Six Sigma is used heavily in various industrial sectors, yet no noticeable applications are seen in healthcare logistics. This paper reveals the special case of healthcare logistics where cost reduction is not the only factor considered in project selection; performance and criticality of each item in the logistics system are of high importance as well. This paper provides a proposed framework to apply Six Sigma in the area of healthcare logistics. It also presents a case study implementing the proposed framework at a Jordanian hospital. In the case study, the paper reveals how the modifications of the define phase to take into consideration the criticality, cost, and performance of items make typical Six Sigma methodology very beneficial for healthcare logistics. In addition, it shows how the Six Sigma project selection can be done to deal effectively with healthcare logistics issues. This paper paves the road for research to elaborate on ways to use Six Sigma in the area of improving healthcare logistics.
Databáze: OpenAIRE
Externí odkaz: