What makes an automated teller machine usable by blind users?
| Autor: | D. H. Egan, J. M. Manzke, D. Felix, H. Krueger |
|---|---|
| Rok vydání: | 1998 |
| Předmět: |
Adult
Male Engineering media_common.quotation_subject Interface (computing) Control (management) Physical Therapy Sports Therapy and Rehabilitation Human Factors and Ergonomics USable Blindness Automation Communication Aids for Disabled User-Computer Interface Human–computer interaction Factor (programming language) Germany Humans Function (engineering) media_common computer.programming_language Aged Analysis of Variance business.industry Usability Middle Aged Key (cryptography) Female Ergonomics User interface business computer |
| Zdroj: | Ergonomics. 41(7) |
| ISSN: | 0014-0139 |
| Popis: | Fifteen blind and sighted subjects, who featured as a control group for acceptance, were asked for their requirements for automated teller machines (ATMs). Both groups also tested the usability of a partially operational ATM mock-up. This machine was based on an existing cash dispenser, providing natural speech output, different function menus and different key arrangements. Performance and subjective evaluation data of blind and sighted subjects were collected. All blind subjects were able to operate the ATM successfully. The implemented speech output was the main usability factor for them. The different interface designs did not significantly affect performance and subjective evaluation. Nevertheless, design recommendations can be derived from the requirement assessment. The sighted subjects were rather open for design modifications, especially the implementation of speech output. However, there was also a mismatch of the requirements of the two subject groups, mainly concerning the key arrangement. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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