Performance measurement systems, TQM and multi-level firm performance: a person–organisation fit perspective
| Autor: | Xiaoxiang Zhang, Yeun Wen Chang, Yung Tai Tang, Jo Ting Wei, Hsin-Hung Wu |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Structure (mathematical logic)
Total quality management Process management 05 social sciences Perspective (graphical) General Business Management and Accounting 0502 economics and business 050211 marketing Operations management Performance measurement Business 050203 business & management Diversity (business) |
| Zdroj: | Total Quality Management & Business Excellence. 30:1578-1595 |
| ISSN: | 1478-3371 1478-3363 |
| DOI: | 10.1080/14783363.2017.1384311 |
| Popis: | For firms implementing TQM, there is a need to redesign performance measurement systems (PMS). Innovated PMS ought to have measurement diversity in their structure with considering the spirit of TQM and emphasize the congruence of goals between employees and firms by adding the viewpoint of person-organisation fit (P-O fit). This paper adopts structural equation modeling (SEM) to examine Taiwanese manufacturing firms to study the association between the P-O fit of PMS and the implementation of TQM, as well as the effects of the adaptation of both to firm performance. Particularly, this paper examines firm performance at multiple levels and gathers data from multiple sources, including archival files and self-reported data from surveys. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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