Assessment of patient safety culture in clinical laboratories in the Spanish National Health System
| Autor: | Inmaculada Caballé-Martín, Ana M. García-Raja, Margarita Fusté-Ventosa, Francisco Rivas-Ruiz, Rafael Venta-Obaya, Angeles Giménez-Marín, Ana I. Quinteiro-García, Alfonso Benítez-Estevez, Antonio León-Justel, Montserrat Torra-Puig, José Luis Bedini |
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| Jazyk: | angličtina |
| Rok vydání: | 2015 |
| Předmět: |
Adult
Male medicine.medical_specialty Quality management National Health Programs Attitude of Health Personnel Cross-sectional study Clinical Biochemistry cross-sectional studies Organizational culture universal safety measures Safety standards Standard score Patient safety Nursing Surveys and Questionnaires patient safety clinical laboratory services Humans Medicine Quality Indicators Health Care Total quality management Hospitals Public business.industry Biochemistry (medical) public hospital questionnaires Middle Aged Laboratories Hospital Organizational Culture Quality Improvement Personnel Hospital Laboratory Personnel total quality management Spain Health Care Surveys Family medicine Public hospital Female business Research Article |
| Zdroj: | Biochemia Medica Volume 25 Issue 3 |
| ISSN: | 1846-7482 1330-0962 |
| Popis: | Introduction: There is increasing awareness of the importance of transforming organisational culture in order to raise safety standards. This paper describes the results obtained from an evaluation of patient safety culture in a sample of clinical laboratories in public hospitals in the Spanish National Health System. Material and methods: A descriptive cross-sectional study was conducted among health workers employed in the clinical laboratories of 27 public hospitals in 2012. The participants were recruited by the heads of service at each of the participating centers. Stratified analyses were performed to assess the mean score, standardized to a base of 100, of the six survey factors, together with the overall patient safety score. Results: 740 completed questionnaires were received (88% of the 840 issued). The highest standardized scores were obtained in Area 1 (individual, social and cultural) with a mean value of 77 (95%CI: 76-78), and the lowest ones, in Area 3 (equipment and resources), with a mean value of 58 (95%CI: 57-59). In all areas, a greater perception of patient safety was reported by the heads of service than by other staff. Conclusions: We present the first multicentre study to evaluate the culture of clinical safety in public hospital laboratories in Spain. The results obtained evidence a culture in which high regard is paid to safety, probably due to the pattern of continuous quality improvement. Nevertheless, much remains to be done, as reflected by the weaknesses detected, which identify areas and strategies for improvement. |
| Databáze: | OpenAIRE |
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