Healthcare providers' perceptions of virtual‐care with children's mental health in a pandemic: A hospital and community perspective
| Autor: | Riddhi Desai, Christina Bartha, Korenblum M, Erin Romanchych, Suneeta Monga, Neill Carson |
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| Jazyk: | angličtina |
| Rok vydání: | 2021 |
| Předmět: |
Mental Health Services
Coronavirus disease 2019 (COVID-19) Adolescent media_common.quotation_subject Health Personnel Community perspective Nursing COVID‐19 Perception virtual‐care Health care Pandemic Humans Quality (business) Child Pandemics Biological Psychiatry media_common business.industry Early Intervention in the Real World SARS-CoV-2 COVID-19 Service provider Mental health psychiatry Hospitals Psychiatry and Mental health Mental Health children and adolescents Pshychiatric Mental Health InformationSystems_MISCELLANEOUS business Psychology |
| Zdroj: | Early Intervention in Psychiatry |
| ISSN: | 1751-7893 1751-7885 |
| Popis: | Aim The purpose of the present study was to explore the experiences of a diverse group of mental health clinicians both in hospital and in the community, who were required to rapidly adopt virtual‐care practices in the delivery of mental health services to children, adolescents, and their families. Methods Mental health clinicians (N = 117) completed the Clinician Virtual‐Care Experience Survey assessing the following domains: ease of technology use, client/patient‐provider interaction quality, and clinician wellbeing. Results Although over 70% of clinicians had not used virtual‐care to deliver mental health services prior to the Coronavirus Disease 2019 pandemic, more than 80% felt it was easy to operate the virtual platforms. Clinicians were divided in their perceptions of the effectiveness of virtual‐care, with only 42% reporting that they felt they were as effective in delivering healthcare services virtually as compared to in‐person. Virtual‐care was described as being more effective for specific populations, while challenges were described in building rapport and when delivering difficult or unexpected feedback. Conclusions Clinicians felt there were some benefits of adopting virtual‐care practices, while challenges were also identified. Understanding of the impact of virtual‐care on service providers is essential in order to strengthen mental healthcare for children, adolescents, and their families even beyond the pandemic. |
| Databáze: | OpenAIRE |
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