Perception of Maintenance Management Strategy on Healthcare Facilities
| Autor: | Mohamad Rizal Baharum, Abdul Hadi Nawawi, Anis Rosniza Nizam Akbar, Nahdatul Arm Abd Rani |
|---|---|
| Jazyk: | angličtina |
| Předmět: |
Engineering
End user business.industry Maintenance media_common.quotation_subject customer satisfaction Maintenance strategy healthcare facilities management Facility management Perception Health care General Materials Science Operations management Customer satisfaction business Null hypothesis Maintenance management media_common |
| Zdroj: | Procedia - Social and Behavioral Sciences. :272-281 |
| ISSN: | 1877-0428 |
| DOI: | 10.1016/j.sbspro.2015.01.037 |
| Popis: | Main objective of this research is to look into the relationship between maintenance strategies implemented in healthcare facilities. The aim of this paper is to provide an overview of types of maintenance strategy applied to maintain facilities while satisfying the end user. Interviews and surveys were conducted to generate data from facility managers and end users in selected hospitals. The results show that there is a relationship between types of maintenance strategy implemented and end user satisfaction. Null Hypothesis was rejected due to the level of significant p>0.05 and p>0.01. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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