Older persons’ expressions of emotional cues and concerns during home care visits. Application of the Verona coding definitions of emotional sequences (VR-CoDES) in home care
| Autor: | Annelie Johansson Sundler, Inger Holmström, Jakob Håkansson Eklund, Hilde Eide, Jessica Höglander |
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| Rok vydání: | 2017 |
| Předmět: |
Male
Vr codes Emotions Applied psychology Interviews as Topic 03 medical and health sciences 0302 clinical medicine Patient-Centered Care Surveys and Questionnaires Humans Medicine 030212 general & internal medicine Qualitative Research Aged Aged 80 and over Physician-Patient Relations 030504 nursing business.industry Communication Clinical Coding General Medicine House Calls Cross-Sectional Studies Female Cues 0305 other medical science business Social psychology Coding (social sciences) |
| Zdroj: | Patient Education and Counseling. 100:276-282 |
| ISSN: | 0738-3991 |
| DOI: | 10.1016/j.pec.2016.09.009 |
| Popis: | This study aims to a) explore to what extent older persons express emotional cues and concerns during home care visits; b) describe what cues and concerns these older persons expressed, and c) explore who initiated these cues and concerns.A descriptive and cross-sectional study was conducted. Data consisted of 188 audio recorded home care visits with older persons and registered nurses or nurse assistants, coded with the Verona coding definitions on emotional sequences (VR-CoDES).Emotional expressions of cues and concerns occurred in 95 (51%) of the 188 recorded home care visits. Most frequent were implicit expressions of cues (n=292) rather than explicit concerns (n=24). Utterances with hints to hidden concerns (63,9%, n=202) were most prevalent, followed by vague or unspecific expressions of emotional worries (15,8%, n=50). Most of these were elicited by the nursing staff (63%, n=200).Emotional needs expressed by the older persons receiving home care were mainly communicated implicitly. To be attentive to such vaguely expressed emotions may demand nursing staff to be sensitive and open.The VR-CoDES can be applied on audio recorded home care visits to analyse verbal and emotional communication, and may allow comparative research. |
| Databáze: | OpenAIRE |
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