Characteristics and Predictors of HCAHPS Nonresponse After Spine Surgery
| Autor: | Michael R. Mercier, Anoop R. Galivanche, Jonathan N. Grauer, Rohil Malpani, Neil Pathak, Murillo Adrados, Ryan P. McLynn |
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| Rok vydání: | 2020 |
| Předmět: |
Adult
Male medicine.medical_specialty Multivariate analysis Adolescent Health Personnel Article Random Allocation Young Adult 03 medical and health sciences 0302 clinical medicine Patient satisfaction Surveys and Questionnaires medicine Humans Orthopedics and Sports Medicine Young adult Adverse effect Reimbursement Aged Retrospective Studies Response rate (survey) 030222 orthopedics business.industry Retrospective cohort study Perioperative Consumer Behavior Middle Aged Hospitals Patient Discharge Patient Satisfaction Emergency medicine Female Spinal Diseases Neurology (clinical) business 030217 neurology & neurosurgery |
| Zdroj: | Spine (Phila Pa 1976) |
| ISSN: | 1528-1159 0362-2436 |
| Popis: | STUDY DESIGN Retrospective cohort study. OBJECTIVE To assess nonresponder biases for the HCAHPS survey following spine surgery. SUMMARY OF BACKGROUND DATA The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a publicly reported patient satisfaction survey. In addition to having the potential of impacting a hospital's reputation, it is directly linked to government reimbursement. However, it is known that a minority of patients return this survey, and it is expected that there are nonresponder biases. METHODS All adult inpatient spine surgery patients at a single institution between January 2013 and August 2017 at a single institution were selected for retrospective analysis. Patient demographics and perioperative outcomes were assessed as potential predictors of not returning HCAHPS surveys. Univariate and multivariate analyses were performed. RESULTS Of 5517 spine surgeries analyzed, 1505 (27.3%) patients returned the HCAHPS survey. Response rate was variable based on patient characteristics (with statistically significant differences based on age, functional status, race, and American Society of Anesthesiologists score) but not variable based on anatomic region of the spine surgery. Multivariate analysis revealed that patients who did not return the HCAHPS survey were more likely to be black/African American (OR = 2.8, P |
| Databáze: | OpenAIRE |
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