The impact of management consultants on public service efficiency

Autor: Ian Kirkpatrick, Nuria Reguera Alvarado, Antonio Blanco-Oliver, Gianluca Veronesi, Andrew Sturdy
Rok vydání: 2019
Předmět:
Zdroj: Kirkpatrick, I, Sturdy, A, Reguera Alvarado, N, Blanco-Oliver, A & Veronesi, G 2019, ' The impact of management consultants on public service efficiency ', Policy and Politics, vol. 47, no. 1, pp. 77-95 . https://doi.org/10.1332/030557318X15167881150799
ISSN: 1470-8442
0305-5736
DOI: 10.1332/030557318x15167881150799
Popis: Public sector organisations often make use of management consultants in policy implementation, but we know little about the outcomes. The paper reports one of the first quantitative evaluations of the impact of consulting advice on efficiency of public sector organisations. We employ an extensive dataset covering English NHS acute care hospital trusts over a four-year period. Based on PCSEs estimations, the findings show a significantly positive relationship between consulting expenditure and organisational inefficiency. These results lend support to critical accounts of management consulting, highlighting the need for organisations to be circumspect in deciding whether and how to use these services. Watch a vodcast by one of the authors: https://www.youtube.com/watch?v=cw8S8D70DDg.
Databáze: OpenAIRE