The impact of management consultants on public service efficiency
Autor: | Ian Kirkpatrick, Nuria Reguera Alvarado, Antonio Blanco-Oliver, Gianluca Veronesi, Andrew Sturdy |
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Rok vydání: | 2019 |
Předmět: |
medicine.medical_specialty
Public Administration Sociology and Political Science Public sector organisations Quantitative Evaluations Accounting Management Monitoring Policy and Law 03 medical and health sciences Service improvement Acute care Management consultancy Policy implementation Health care 050602 political science & public administration medicine business.industry 030503 health policy & services Healthcare 05 social sciences Public sector 0506 political science Positive relationship Public service Business 0305 other medical science Inefficiency |
Zdroj: | Kirkpatrick, I, Sturdy, A, Reguera Alvarado, N, Blanco-Oliver, A & Veronesi, G 2019, ' The impact of management consultants on public service efficiency ', Policy and Politics, vol. 47, no. 1, pp. 77-95 . https://doi.org/10.1332/030557318X15167881150799 |
ISSN: | 1470-8442 0305-5736 |
DOI: | 10.1332/030557318x15167881150799 |
Popis: | Public sector organisations often make use of management consultants in policy implementation, but we know little about the outcomes. The paper reports one of the first quantitative evaluations of the impact of consulting advice on efficiency of public sector organisations. We employ an extensive dataset covering English NHS acute care hospital trusts over a four-year period. Based on PCSEs estimations, the findings show a significantly positive relationship between consulting expenditure and organisational inefficiency. These results lend support to critical accounts of management consulting, highlighting the need for organisations to be circumspect in deciding whether and how to use these services. Watch a vodcast by one of the authors: https://www.youtube.com/watch?v=cw8S8D70DDg. |
Databáze: | OpenAIRE |
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