Streamlining an existing hip fracture patient pathway in an acute tertiary adult Irish hospital to improve patient experience and outcomes

Autor: Seán Paul Teeling, Eithne Mullen, Caitriona Murphy, Karrie Hogan, Ronan O'toole
Rok vydání: 2019
Předmět:
medicine.medical_specialty
Psychological intervention
hip fracture care
Patient pathway
Article
03 medical and health sciences
0302 clinical medicine
process improvement
interdisciplinary working
Patient experience
medicine
Humans
Pain Management
030212 general & internal medicine
Lean Six Sigma
Hospitals
Teaching

Aged
Aged
80 and over

Hip fracture
business.industry
Delivery of Health Care
Integrated

Hip Fractures
030503 health policy & services
Health Policy
Public Health
Environmental and Occupational Health

Nerve Block
General Medicine
Emergency department
integrated care pathways
healthcare outcomes
Length of Stay
medicine.disease
Orthopedics
Treatment Outcome
Geriatrics
Physical therapy
Performance indicator
Presentation (obstetrics)
0305 other medical science
business
Ireland
Total Quality Management
Zdroj: International Journal for Quality in Health Care
ISSN: 1464-3677
Popis: Objective To improve access for hip fracture patients to surgery within 48 h of presentation to the Emergency Department, and to increase the number of patients receiving pre-operative orthogeriatric review, through streamlining an existing hip fracture patient pathway. Design A pre–post design involving a multi-disciplinary team use of the Define, Measure, Analyse, Improve and Control framework integral to Lean Six Sigma (LSS) methodology, to assess and adapt the existing hip fracture pathway from presentation to Emergency Department to the initiation of surgery. Setting A 600-bed teaching hospital in Ireland. Participants Nursing, medical, administrative and physiotherapy staff working across Emergency Medicine, Orthogeriatrics and Orthopaedic Specialities and Project management. Interventions LSS methodology was used to redesign an existing pathway, improving patient access to ortho-geriatrician assessment, pain relief and surgery in line with the Irish Hip Fracture Data Base Key performance indicators. Main Outcome Measures Access to pain relief, access to surgery and volume of patients receiving ortho-geriatric assessment. Results The percentage of patients undergoing surgery within 48 h of presentation to Emergency Department increased from 55% to 79% at 3 months, and to 85% at 6 months. Improvements were also achieved in the secondary performance metrics relevant to quality of patient care. All care pathway changes were cost neutral. Conclusions Hip fracture surgery within 48 h of presentation to hospital is a recognized standard of hip fracture care associated with decreased length of stay and decreased mortality. With respect to this performance metric, this intervention has contributed to improved patient outcomes.
Databáze: OpenAIRE