Context Matters: The Effect of Textual Tone on the Evaluation of Mediated Social Touch

Autor: Ipakchian Askari, Sima, Haans, Antal, Bos, P., Eggink, M.J.G., Lu, E.M., Kwong, F.G.L., IJsselsteijn, Wijnand A., Nisky, Ilana, Hartcher-O’Brien, Jess, Wiertlewski, Michaël, Smeets, Jeroen
Přispěvatelé: Human Technology Interaction, Industrial Engineering and Innovation Sciences, EAISI Health, EAISI Foundational
Rok vydání: 2020
Předmět:
Zdroj: Haptics: Science, Technology, Applications ISBN: 9783030581466
EuroHaptics
Haptics: Science, Technology, Applications: 12th International Conference, EuroHaptics 2020, Leiden, The Netherlands, September 6–9, 2020, Proceedings, 131-139
STARTPAGE=131;ENDPAGE=139;TITLE=Haptics: Science, Technology, Applications
Popis: Mediated Social Touch (MST) promises interpersonal touch over a distance through haptic or tactile displays. Tests of the efficacy of MST often involve attempts to demonstrate that effects of social touch (e.g., on affective responses or helping behavior) can be replicated with MST. Results, however, have been mixed. One possible explanation is that contextual factors have not sufficiently been taken into account in these experiments. A touch act is accompanied by other verbal and non-verbal expressions, and whom we touch, when, and in what manner is regulated through social and personal norms. Previous research demonstrated, amongst others, effects of gender and the facial expression of the toucher on the recipients’ touch experience. People can use expressions of the toucher’s emotions as a cue to anticipate the meaning of the ensuing social touch. This current study examines whether emotions expressed in text (i.e., textual tone) affects the meaning and experience of MST. As expected we found textual tone to affect both the comfortableness of the touch as well as its perceived meaning. Limitations and implications are discussed.KeywordsMediated social touch Textual tone Affective haptic devices Computer mediated communication Haptic feedback
Databáze: OpenAIRE