Evaluating Mobile-Based Behavior Change Support Systems for Health and Well-Being
Autor: | Tuomas Lehto, Sitwat Langrial, Marja Harjumaa, Harri Oinas-Kukkonen, Pasi Karppinen |
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Přispěvatelé: | Little, Linda, Joinson, Adam |
Jazyk: | angličtina |
Rok vydání: | 2017 |
Předmět: |
Engineering
Knowledge management 020205 medical informatics Process (engineering) business.industry Behavior change 02 engineering and technology Outcome/change design matrix Outcome (game theory) Persuasive systems design model Software Behavior change support systems SDG 3 - Good Health and Well-being 020204 information systems Well-being 0202 electrical engineering electronic engineering information engineering Persuasive systems Expert evaluation Support system business |
Zdroj: | Langrial, S, Karppinen, P, Lehto, T, Harjumaa, M & Oinas-Kukkonen, H 2017, Evaluating Mobile-Based Behavior Change Support Systems for Health and Well-Being . in L Little & A Joinson (eds), Behavior Change Research and Theory : Psychological and Technological Perspectives . Academic Press, pp. 69-85 . https://doi.org/10.1016/B978-0-12-802690-8.00007-4 |
DOI: | 10.1016/B978-0-12-802690-8.00007-4 |
Popis: | This chapter highlights the challenges in planning; developing, and evaluating mobile-based Behavior Change Support Systems (BCSSs). These systems have shown significant potential in promoting healthier lifestyles. Mobile-based BCSSs have created opportunities for system designers and researchers to incorporate persuasive techniques aiming at changing peoples’ behaviors. However, there are several challenges that seemingly hinder the planning and development of effective BCSSs. For example, it appears that system designers are somehow unaware of defined intentions relating to expected outcomes from using the BCSSs. This chapter aims to provide a better understanding of persuasive strategies and software features that are frequently employed in existing systems using the Persuasive Systems Design Model (PSDM) and the Outcome/Change Design Matrix (O/C Design Matrix). Based on the findings from expert evaluations, the findings indicate that the studied BCSSs have not been systematically designed in terms of persuasive software features including relatively weak human–computer dialogue features and lack social support features. The weaknesses in the design of mobile-based BCSSs call for a comprehensive understanding of the behavior change process. This chapter highlights the identified design flaws in the evaluated BCSSs and recommends the use of PSD model and O/C Design Matrix in the planning and development of mobile-based BCSSs. |
Databáze: | OpenAIRE |
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