| Autor: |
Alessia Brischetto, Nichilò Giovanna, Francesca Tosi, Antonella Serra |
| Jazyk: |
angličtina |
| Rok vydání: |
2021 |
| Předmět: |
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| Zdroj: |
Springer Series in Design and Innovation ISBN: 9783030650599 |
| Popis: |
Human-Centred Design (HCD) investigation and assessment methods record the user’s needs and satisfaction level and are widely used to evaluate usability and orientate design decision making.Questionnaires are among the most useful and popular observation tools to study users’ opinions using quantifiable and comparable data. Their drafting needs requirements and evaluations in order to use them efficiently. Therefore, this paper intends to provide designers and researchers with useful tips for designing these tools. For this reason, it describes features of method and systematizes instructions from the literature. It also shows application cases to exemplify the relationship between method and type of data collected and to explore impacts of using different types of questionnaires in design processes. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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