Talent Management, Affective Organizational Commitment and Service Performance in Local Government
| Autor: | Francisco Lara, Roberto Luna-Arocas |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
Male
Mediation (statistics) Health Toxicology and Mutagenesis media_common.quotation_subject Aptitude lcsh:Medicine Organizational commitment Scientific literature Personnel Management Article organizational commitment Talent management 0502 economics and business 050602 political science & public administration Humans talent management local government service performance media_common Service (business) Public Sector business.industry 05 social sciences Public sector lcsh:R Public Health Environmental and Occupational Health Public relations 0506 political science Cross-Sectional Studies Local government Personnel Loyalty Female Bureaucracy business 050203 business & management |
| Zdroj: | International Journal of Environmental Research and Public Health, Vol 17, Iss 4827, p 4827 (2020) International Journal of Environmental Research and Public Health Volume 17 Issue 13 |
| ISSN: | 1661-7827 1660-4601 |
| Popis: | Talent management (TM) is a fundamental issue for both private and public sector companies. This study analyzes the impact of TM on service performance (SP) and the mediating role of affective organizational commitment (AOC). We analyze a sample of 104 local government employees with three measures of TM, AOC and SP. The mediation hypothesis of AOC was also raised in the study using Baron and Kenny&rsquo s methodology and Hayes PROCESS. The results reveal how AOC is a total mediating variable in the causal relationship TM &rarr SP. This study is cross-sectional. Common-method bias is controlled in the study. The results involves a concern for improving services through the professionals who provide them, which in turn entails managing people in a way that is different, more flexible, less bureaucratic, and more client- or citizen-oriented. Given the scant research exploring the role of talent management in public services, this article offers valuable insights for scientific literature and practitioners in the public administration. |
| Databáze: | OpenAIRE |
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