Illustration an advantage assessment of the quality management system implementation into metallurgical organizations
| Autor: | Slavica Miletić, Dragan Milanović, Ana Kostov |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
060201 languages & linguistics
Sustainable development quality system Stakeholder perceptions advantages Metallurgy Analytic hierarchy process 010103 numerical & computational mathematics 06 humanities and the arts Multiple-criteria decision analysis 01 natural sciences Competition (economics) Quality management system Ranking Component (UML) 0602 languages and literature Business 0101 mathematics analytic hierarchy process |
| Zdroj: | Mining and Metallurgy Engineering Bor (2020) (1-2):47-56 |
| ISSN: | 2406-1395 2334-8836 |
| Popis: | Implementation of the quality management system (QMS) in organizations is directly linked to the performances and business activity relative to a competition. With increasing market competition and changing markets, the quality system becomes a significant component and is increasingly being researched and identified as a major factor in cooperative advantage over competition, stakeholder satisfaction and maintaining the good customer relationships in almost all organizations connected with metallurgy. This paper implements a multi-criteria approach to a decision-making based on the Analytic Hierarchy Process. The aim of this paper is to illustrate the assessment of benefits of the quality system implementation ranking the criteria for a sustainable development by the MCDM models. |
| Databáze: | OpenAIRE |
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