Costly group apology communicates a group’s sincere 'intention'
Autor: | Yohsuke Ohtsubo, Toshiyuki Himichi, Eiji Shibata, Kohta Suzuki, Hideki Ohira, Reiko Hori, Masahiro Matsunaga, Tomohiro Umemura |
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Jazyk: | angličtina |
Rok vydání: | 2019 |
Předmět: |
Male
Social Psychology Adolescent media_common.quotation_subject Temporoparietal junction Costly apology group apology Sincerity Pilot Projects Intention Development 050105 experimental psychology 03 medical and health sciences Behavioral Neuroscience Misconduct Young Adult 0302 clinical medicine medicine Humans 0501 psychology and cognitive sciences crisis communication Forgiveness Crisis communication media_common Group mind Group (mathematics) Communication 05 social sciences Brain Interpersonal context Magnetic Resonance Imaging medicine.anatomical_structure Vignette Social Perception mental state inference Female Psychology Social psychology 030217 neurology & neurosurgery |
Zdroj: | Social Neuroscience. 15(2):244-254 |
ISSN: | 1747-0919 |
Popis: | Groups, such as governments and organizations, apologize for their misconduct. In the interpersonal context, the forgiveness-fostering effect of apologies is pronounced when apologizing entails some cost (e.g., compensating damage, canceling a favorite activity to prioritize the apology) because costly apologies tend to be perceived as more sincere than non-costly apologies (e.g., merely saying "sorry"). Since groups lack a mental state (e.g., sincere intention), this could arguably render a group apology ineffective. This research investigated the possibility that people ascribe intention to group agents and that offering a costly group apology is an effective means of fostering perceived sincerity. A vignette study (Pilot Study) showed that costly group apologies tend to be perceived as more sincere than non-costly group apologies. A subsequent functional magnetic resonance imaging study revealed that costly group apologies engaged the bilateral temporoparietal junction and precuneus more so than non-costly group apologies and no apology did. The bilateral temporoparietal junction and precuneus have been implicated in the reasoning of social/communicative intention. Therefore, these results suggest that although a group mind does not exist, people ascribe a mental state (i.e., sincere intention) to a group especially when the group issues a costly apology after committing some transgression. |
Databáze: | OpenAIRE |
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