Communicating a Complicated Medicaid Waiver Program to Enrollees in Iowa
| Autor: | Peter C. Damiano, Brooke McInroy, Natoshia M. Askelson, Brad Wright, Patrick Brady, Grace Ryan, Elizabeth T. Momany |
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| Rok vydání: | 2020 |
| Předmět: |
Program evaluation
medicine.medical_specialty 030505 public health Medicaid business.industry 030503 health policy & services Health Policy Iowa Waiver United States Outreach 03 medical and health sciences Medicaid eligibility Family medicine Health care medicine Health insurance Humans Business 0305 other medical science health care economics and organizations |
| Zdroj: | Journal of Ambulatory Care Management. 44:12-20 |
| ISSN: | 0148-9917 |
| DOI: | 10.1097/jac.0000000000000359 |
| Popis: | Iowa expanded Medicaid eligibility with a waiver including a personal responsibility component. Early program evaluation revealed low compliance and awareness among members. There is little research on leveraging existing contact points in the health care system to effectively communicate with Medicaid enrollees. We interviewed outreach and enrollment staff at Federally Qualified Health Centers (FQHCs) to explore their work. We show that FQHCs use several strategies to enroll individuals in appropriate programs and support them in understanding and navigating their health insurance coverage. With increasingly complex Medicaid programs, this support will be more widely needed to prevent hardship and loss of coverage. |
| Databáze: | OpenAIRE |
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