The Most Common Feedback Themes in Communication Skills Training in an Internal Medicine Residency Program: Lessons from the Resident Audio-Recording Project
| Autor: | Timothy Koschmann, Jacqueline Anne Ferguson, Muralidhar Papireddy, Susan Hingle, Heeyoung Han, Steve Sandstrom |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Adult
Male medicine.medical_specialty Health (social science) 020205 medical informatics 02 engineering and technology Intelligibility (communication) Feedback 03 medical and health sciences 0302 clinical medicine Patient Education as Topic Internal medicine Internal Medicine 0202 electrical engineering electronic engineering information engineering medicine business.product_line Humans 030212 general & internal medicine Physician-Patient Relations Medical education business.industry Communication Internship and Residency Residency program Communication skills training Sound recording and reproduction Categorization Content analysis Tape Recording Female Clinical Competence Open coding business Patient education |
| Zdroj: | Health Communication. 33:809-815 |
| ISSN: | 1532-7027 1041-0236 |
| DOI: | 10.1080/10410236.2017.1314872 |
| Popis: | Individualized structured feedback is an integral part of a resident's learning in communication skills. However, it is not clear what feedback residents receive for their communication skills development in real patient care. We will identify the most common feedback topics given to residents regarding communication skills during Internal Medicine residency training. We analyzed Resident Audio-recording Project feedback data from 2008 to 2013 by using a content analysis approach. Using open coding and an iterative categorization process, we identified 15 emerging themes for both positive and negative feedback. The most recurrent feedback topics were Patient education, Thoroughness, Organization, Questioning strategy, and Management. The residents were guided to improve their communication skills regarding Patient education, Thoroughness, Management, and Holistic exploration of patient's problem. Thoroughness and Communication intelligibility were newly identified themes that were rarely discussed in existing frameworks. Assessment rubrics serve as a lens through which we assess the adequacy of the residents' communication skills. Rather than sticking to a specific rubric, we chose to let the rubric evolve through our experience. |
| Databáze: | OpenAIRE |
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