Lessons learned from implementing a responsive quality assessment of clinical ethics support

Autor: Laura Hartman, Jelle van Gurp, Bert Molewijk, Marieke C. Potma, Maria E. C. van Hoek, Eva van Baarle
Přispěvatelé: Ethics, Law & Medical humanities, APH - Quality of Care
Rok vydání: 2019
Předmět:
Learning network
Health (social science)
media_common.quotation_subject
Acknowledgement
Applied psychology
Servant leadership
0603 philosophy
ethics and religion

Responsive quality assessment
Healthcare improvement science Radboud Institute for Health Sciences [Radboudumc 18]
03 medical and health sciences
All institutes and research themes of the Radboud University Medical Center
0302 clinical medicine
Documentation
Ethicists
Health care
Humans
Quality (business)
030212 general & internal medicine
Qualitative Research
Netherlands
media_common
Motivation
lcsh:R723-726
business.industry
Health Policy
Responsive evaluation
06 humanities and the arts
Open learning
Issues
ethics and legal aspects

Clinical ethics support
Philosophy of medicine
Perception
060301 applied ethics
Ethics Committees
Clinical

lcsh:Medical philosophy. Medical ethics
Psychology
business
Delivery of Health Care
Research Article
Qualitative research
Zdroj: BMC Medical Ethics, 20
BMC Medical Ethics, 20(1):78. BioMed Central
BMC Medical Ethics, Vol 20, Iss 1, Pp 1-11 (2019)
BMC Medical Ethics, 20, 1
van Baarle, E M, Potma, M C, van Hoek, M E C, Hartman, L A, Molewijk, B A C & van Gurp, J L P 2019, ' Lessons learned from implementing a responsive quality assessment of clinical ethics support ', BMC Medical Ethics, vol. 20, no. 1, 78 . https://doi.org/10.1186/s12910-019-0418-2
BMC Medical Ethics
ISSN: 1472-6939
Popis: Background Various forms of Clinical Ethics Support (CES) have been developed in health care organizations. Over the past years, increasing attention has been paid to the question of how to foster the quality of ethics support. In the Netherlands, a CES quality assessment project based on a responsive evaluation design has been implemented. CES practitioners themselves reflected upon the quality of ethics support within each other’s health care organizations. This study presents a qualitative evaluation of this Responsive Quality Assessment (RQA) project. Methods CES practitioners’ experiences with and perspectives on the RQA project were collected by means of ten semi-structured interviews. Both the data collection and the qualitative data analysis followed a stepwise approach, including continuous peer review and careful documentation of the decisions. Results The main findings illustrate the relevance of the RQA with regard to fostering the quality of CES by connecting to context specific issues, such as gaining support from upper management and to solidify CES services within health care organizations. Based on their participation in the RQA, CES practitioners perceived a number of changes regarding CES in Dutch health care organizations after the RQA: acknowledgement of the relevance of CES for the quality of care; CES practices being more formalized; inspiration for developing new CES-related activities and more self-reflection on existing CES practices. Conclusions The evaluation of the RQA shows that this method facilitates an open learning process by actively involving CES practitioners and their concrete practices. Lessons learned include that “servant leadership” and more intensive guidance of RQA participants may help to further enhance both the critical dimension and the learning process within RQA.
Databáze: OpenAIRE