Interprofessional Communication Skills Training for Serious Illness: Evaluation of a Small-Group, Simulated Patient Intervention

Autor: J. Randall Curtis, Alison M. Bays, Erin K. Kross, Laura C. Feemster, Richard W. Arnold, James A. Tulsky, Ruth A. Engelberg, Barbara J Edlund, Anthony L. Back, Kim M. O’Connor, Sarah E. Shannon, Stewart C. Alexander, Phyllis Christianson, Lois Downey, Lynn F. Reinke, Kelly Fryer-Edwards, Ardith Z. Doorenbos, Dee W. Ford
Rok vydání: 2014
Předmět:
Zdroj: Journal of Palliative Medicine. 17:159-166
ISSN: 1557-7740
1096-6218
DOI: 10.1089/jpm.2013.0318
Popis: Background: Communication with patients and families is an essential component of high-quality care in serious illness. Small-group skills training can result in new communication behaviors, but past studies have used facilitators with extensive experience, raising concerns this is not scalable. Objective: The objective was to investigate the effect of an experiential communication skills building workshop (Codetalk), led by newly trained facilitators, on internal medicine trainees' and nurse practitioner students' ability to communicate bad news and express empathy. Design: Trainees participated in Codetalk; skill improvement was evaluated through pre- and post- standardized patient (SP) encounters. Setting and subjects: The subjects were internal medicine residents and nurse practitioner students at two universities. Intervention and measurements: The study was carried out in anywhere from five to eight half-day sessions over a month. The first and last sessions included audiotaped trainee SP encounters coded for effective communication behaviors. The primary outcome was change in communication scores from pre-intervention to post-intervention. We also measured trainee characteristics to identify predictors of performance and change in performance over time. Results: We enrolled 145 trainees who completed pre- and post-intervention SP interviews—with participation rates of 52% for physicians and 14% for nurse practitioners. Trainees' scores improved in 8 of 11 coded behaviors (p
Databáze: OpenAIRE