Understanding Production Chain Business Process Using Process Mining: A Case Study in the Manufacturing Scenario
| Autor: | Alberto Polzonetti, Barbara Re, Alessandro Bettacchi |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2016 |
| Předmět: |
Process modeling
Process management Business process Computer science business.industry Process mining 0102 computer and information sciences 02 engineering and technology Business process modeling 01 natural sciences Industrial engineering Business process discovery Business process management 010201 computation theory & mathematics Event-driven process chain 0202 electrical engineering electronic engineering information engineering Advanced manufacturing 020201 artificial intelligence & image processing business |
| Zdroj: | Lecture Notes in Business Information Processing ISBN: 9783319395630 CAiSE Workshops |
| Popis: | Due to the continuous market change the enterprises need to react fast. To do that a better understanding of the way to work is needed. Indeed this was a real need of a manufacturing enterprise working in the production of coffee machines and selling them all over the world. In this paper, we present the experience made in the application of process mining techniques on a rich set of data that such enterprise collected during the last six years. We compare five mining algorithms, such as: \(\alpha \)-algorithm, Heuristics Miner, Integer Linear Programming Miner, Inductive Miner, Evolutionary Tree Miner. We evaluated algorithms according to specific quality criteria: fitness, precision, generalization and simplicity. Even if comparison studies are already available in the literature we check them according to our working context. We conclude that the Inductive Miner algorithm is especially suited for discovering production chain processes in the context under study. The application of process mining gives the enterprise a comprehensive picture of the internal process organization. Resulting models were used by the company with successful results to motivate the discussion on the need of developing a flexible production chain. |
| Databáze: | OpenAIRE |
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