Documentary flow between administrative areas of a bank: An approach from the analysis of networks (SNA)

Autor: Telma Campanha de Carvalho Madio, Juan Bernardo Montoya Mogollón
Přispěvatelé: Universidade Estadual Paulista (Unesp)
Jazyk: Spanish; Castilian
Rok vydání: 2016
Předmět:
Zdroj: Scopus
Repositório Institucional da UNESP
Universidade Estadual Paulista (UNESP)
instacron:UNESP
Popis: Made available in DSpace on 2018-12-11T16:42:04Z (GMT). No. of bitstreams: 0 Previous issue date: 2016-01-01 This paper analyses twelve administrative departments in a bank and their relationships in documentaries terms (flows). The study was developed by a research unit applying Social Network Analysis (SNA). The objetive of this research was identify the relationship ways between these areas, highlighting their strengths and/or weaknesses, and their relations with others areas in the organization. Finally, this analysis tries to offer the opportunity to understand how actors relate within an organization, to project possible solutions in terms of relationships and documentary dissemination, an activity with visible difficulties still today. Universidade Estadual Paulista Júlio de Mesquita Filho - UNESP Universidade Estadual Paulista Júlio de Mesquita Filho - UNESP
Databáze: OpenAIRE