FUZZY-BASED FRAMEWORK FOR MANAGING INTER-ENTERPRISE COLLABORATIONS IN PSS CONTEXT

Autor: Alain Bernard, Mourad Harrat, Farouk Belkadi
Přispěvatelé: Ingénierie des Systèmes : Produit, Processus, Performances (IS3P), Laboratoire des Sciences du Numérique de Nantes (LS2N), IMT Atlantique Bretagne-Pays de la Loire (IMT Atlantique), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université de Nantes - UFR des Sciences et des Techniques (UN UFR ST), Université de Nantes (UN)-Université de Nantes (UN)-École Centrale de Nantes (ECN)-Centre National de la Recherche Scientifique (CNRS)-IMT Atlantique Bretagne-Pays de la Loire (IMT Atlantique), Université de Nantes (UN)-Université de Nantes (UN)-École Centrale de Nantes (ECN)-Centre National de la Recherche Scientifique (CNRS), École Centrale de Nantes (ECN), Université de Nantes - UFR des Sciences et des Techniques (UN UFR ST), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)
Jazyk: angličtina
Rok vydání: 2021
Předmět:
Zdroj: Proceedings of the Design Society: International Conference on Engineering Design
Proceedings of the Design Society: International Conference on Engineering Design, Cambridge University Press, 2021, 1, pp.1637-1646. ⟨10.1017/pds.2021.425⟩
ISSN: 2220-4342
DOI: 10.1017/pds.2021.425⟩
Popis: One of the biggest challenges of companies developing new solutions is how to properly manage the different relationships with external partners, especially in the case of Product-Service Systems (PSS). Developing a PSS requires for Original Equipment Manufacturers (OEM) to rethink the organization and roles of the different stakeholders regarding the characteristics of such environments. This paper aims to introduce a methodology to build a framework for inter-enterprise collaboration performance assessment and its corresponding Key Performance Indicators (KPIs). An extensive list of KPIs is established from key factors of collaboration performance and organizational characteristics in PSS context. Finally, further steps of the methodology are discussed where fuzzy techniques are used.
Databáze: OpenAIRE
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